Customer Journey Map Maker

Describe your product and a customer persona and AI builds a journey map — awareness to advocacy, with touchpoints, emotions, and pain points across every stage.

mymap.ai

No credit card required · Free to start

Simple by design

How it works

01

Describe your customer and product

Describe who the customer is, what they're trying to achieve, and your product or service. Include the stage of the journey you want to map if you have a specific focus.

02

AI maps the journey

MyMap generates a journey map with lifecycle stages across the top, and rows for touchpoints, customer actions, emotions, and pain points.

03

Refine and share

Add your own observations, highlight key drop-off points, or ask AI to go deeper into a specific stage. Export for UX reviews, strategy sessions, or stakeholder presentations.

Built different

AI that doesn't just chat — it sees, creates, and streams on your canvas.

Context-aware AI

AI that sees your whole canvas

AI understands node positions, connections, and neighbors — not just raw text. Select a node and it knows what's nearby, what's linked, and how to build on it.

Qwen 3 (235B)
Qwen 3 (235B)
Gemini 3 Flash
GPT-5 mini
Claude Sonnet 4.6
DeepSeek R1
Kimi K2.5
DeepSeek V3.2

Multi-model

Your AI. Your model.

10 models, 7 providers. Switch between Qwen, GPT, Claude, Gemini, and DeepSeek — no lock-in, ever.

Mind maps
Flowcharts
Diagrams
Slides

Visual formats

Every format, one chat

Mind maps, flowcharts, diagrams, slides — all from a single conversation. No tool switching.

“a futuristic cityscape, neon lights, golden hour”

Klein 4BFluxSchnell+2

AI images

Images, right on canvas

Generate images directly onto your canvas. 5 Flux models, any aspect ratio, placed instantly.

Real-time

Watch it think

Nodes stream in as AI generates. Edges draw live. No waiting — watch ideas take shape in real time.

Frequently asked questions

Is the customer journey map maker free?
Yes — free to use without signing up. Free accounts include a generous number of AI messages per month. Upgrade to Pro for unlimited maps.
What stages does a customer journey map typically cover?
A standard journey map includes Awareness, Consideration, Decision, Purchase, Onboarding, and Retention (or Advocacy). AI will adapt the stages to your specific product and customer type.
Can I create journey maps for B2B products?
Yes. B2B journeys often involve multiple stakeholders and longer sales cycles. Describe the buyer personas and decision process and AI will map the journey accordingly — including evaluation, procurement, and onboarding stages.

Ready to map your ideas?

Free to start. No credit card required.

Free to try · No signup required