State the problem
Describe the issue clearly — what happened, when, and what the observable effect is. No need to know the cause yet.
Describe any problem and AI drills down through five layers of 'why' — building a causal chain that reveals the true root cause, not just the symptoms.
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Simple by design
Describe the issue clearly — what happened, when, and what the observable effect is. No need to know the cause yet.
MyMap walks through five levels of causal analysis — each 'why' digging deeper — and renders the chain as a visual diagram.
Ask AI to suggest countermeasures for the root cause, explore an alternative causal chain, or generate a corrective action plan.
About the framework
The 5 Whys is a root cause analysis method developed by Sakichi Toyoda and used extensively within the Toyota Production System in the 1930s. The premise is simple: by asking "why" repeatedly — typically five times — you move past surface-level symptoms and arrive at the underlying cause of a problem.
The technique became a cornerstone of lean manufacturing, Six Sigma, and modern incident management, and is now used across product development, customer support, operations, and business strategy.
The "5" is a guideline, not a rule — some problems resolve in three iterations, others require seven. What matters is depth, not a fixed count.
MyMap's AI generates a complete, structured 5 Whys causal chain from a plain-language problem description — rendering it visually so every layer of reasoning is clear and easy to act on.
Frequently asked questions
Yes — free to use without signing up. Free accounts include a generous number of AI messages per month. Upgrade to Pro for unlimited analyses.
The '5' in 5 Whys is a guideline, not a rule. AI stops when it reaches a root cause, which may take 3 iterations or 7. The goal is depth, not a fixed number.
5 Whys is best for problems with a single clear causal chain — a specific failure, defect, or incident. Full root cause analysis (fishbone/Ishikawa) is better for complex problems with multiple contributing factors across different categories.
Free to start. No credit card required.
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